Airport

9 Novel Natural Language Processing Applications in Business

How are real business actually using natural language processing? In this blog post we explore 9 interesting business...

Analysis

Customer Feedback Analytics in Hospitality: Full Guide

We analyzed 50,000 TripAdvisor reviews of Best Western to demonstrate the value of customer feedback analytics in...

Customer Experience Management

Improve Your Hospitality Analytics with Text Analytics & NLP

Hospitality analytics with text analytics and natural language processing (NLP) transforms customer feedback into...

Airport

Airport Series: Charlotte and Customer Complaints

Charlotte blends Southern charm into the hustle and bustle of a major international airport. However, this balance...