Earlier today we unveiled a powerful update to our text analytics platform—Salience 6.1. It promises to be an exciting advance in the sentiment analysis space, with enhanced features and increased functionality. Further, we’ve developed SWIZ our own wizard and graphical user interface (GUI)!
Nearly two weeks ago David Letterman retired from an illustrious 33 year long career in late night television. This momentous shake up stirred the interest of our good friends over at Listen First Media.
Our friends over at Falcon Social are officially Nordic Startup of the Year! What is more, this comes on the heels of their winning Danish Startup of the Year last week.
Congratulations to our partner evolve24, who were recently awarded a 2015 Hubby for Most Innovative Analytics Platform.
Sentiment Analysis is altering the way the world interacts with one another. From medicine to the stock exchange, it has permeated all parts of life. This technology is only getting smarter and we can expect to see it integrated with even more in the near future. Find out more about five industries it’s already enhancing.
Sprinklr blog manager Chloe Mason Gray created an interesting infographic detailing the perils of not prioritizing customer experience. 80% of businesses think they provide excellent customer service, but only 8% of customers feel as if they’re receiving it. As Gray says, “there’s a serious disconnect in the world of business today.” What is more, only 1% […]
Social media monitoring is crucial for brand health, but an increasing number of studies are proving that SSM may provide new tools for improving population health as well. Here are three examples of science using social media to improve healthcare:
As a PR analytics solution and Lexalytics partner, Trendkite knows how crucial accurate media monitoring is for your brand.
That’s why Trendkite founder Matt Alison explains that the key ingredient to more accurate media monitoring: Natural Language Processing.
“With millions of conversations taking place across the Internet… perhaps you’re wondering what people are talking about and caring about most — right now when it comes to personal finance.” –evolve24 in talking about their forthcoming webinar
Sentiment becomes a potent tool when there is a significant shift in sentiment about your company. In my experience, these shifts are initially unseen at the company level because they involve a small group of peers talking “trash” about a product or situation. Because the conversations are small and often about very specialized subjects, they can easily be dismissed by the company as unimportant….a big mistake.