6 Ways Hospitality Brands Can Use NLP Based VoC Programs To Meet Customer Expectations During COVID-19 Customer Think How NLP-based VoC programs can help hospitality brands meet customer expectations during COVID-19 Post navigation Lexalytics Unveils Roadmap for Hospitality Brands to Implement Effective VoC Programs to Deliver on Customer Expectations During the COVID-19 EraLexalytics® Acknowledged as Representative Vendor in Gartner 2020 Market Guide for Text Analytics