Tech
Industry Packs
With Lexalytics Industry Packs, you get:
- Up to 10% increase in sentiment accuracy
- Precise and relevant topic detection
- Industry-specific entity extraction
- Improved intention detection
All industry packs are available to Semantria and Spotlight customers. Select packs are available to Salience customers.
Industry Packs are pre-built tuning configurations designed to understand industry-specific words and phrases. Industry Packs are available for English language configurations with a few also available in other languages.
Industry Packs improve the results of your analysis with a fraction of the labor of traditional tuning. In addition, you can increase them further by adding your own vocabularies, taxonomies, and making micro-adjustments as needed.
Hotels
Monitor consumer feedback and intentions in areas such as rooms, staff, service, and food
Restaurants
Whether a chain or fine dining, stay on top of diner sentiment towards food and service
Retail
Hear what's going on as customers interact with staff, products, and locations throughout their shopping experience.
Pharma
Medications, symptoms, conditions, diseases, dosages, anatomical terms, specialties, plus 250 ICD-10 codes mapped to normalized names
Voice of Employee
How do employees think about management, benefits, opportunities, work-life balance, and more.
Additional Packs
New and upcoming industry packs aimed at providing you even more specific pre-built configurations.
Hotels
Industry: Hospitality | Application: VoC
Sentiment
21000+ phrases
Topics
198 queries
Entities
668 entities: Hotels, Loyalty programs, Booking sites, Review sites
Intentions
Recommends Quits
Taxonomy
Yes
Restaurants
Industry: Hospitality | Application: VoC
Sentiment
19000+ phrases
Topics
86 queries
Entities
1500+ entities, 100 major restaurant chains, 240 4 & 5 star restaurants, 1480 menu items
Intentions
Recommends Quits
Taxonomy
Yes
Retail
Industry: Retail | Application: VoC
Sentiment
4800+ phrases
Topics
158 queries
Entities
100+ entities: Major E-Commerce Sites, Payment and Shipping Services, Loyalty programs
Intentions
Buy Quit Recommend Discourage
Taxonomy
Yes
Pharma
Healthcare / Pharma / VOC
Sentiment
24000+ phrases
Topics
N/A
Entities
3800+ entities: Medications, Symptoms, Conditions, Diseases, Dosages, Anatomical terms, Health Practitioner, Specialties, 250 ICD-10 Codes, mapped to normalized names of Diseases/Conditions
Intentions
N/A
Taxonomy
No
Voice of Employee
Industry: Business | Application: VOE
Sentiment
23000+ phrases
Topics
185 queries
Entities
N/A
Intentions
N/A
Taxonomy
Yes